captain_slinky: (Default)
captain_slinky ([personal profile] captain_slinky) wrote2006-01-14 12:18 am
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Only after midnight do they call

12:01AM: "I'm tellin' ya, I've had it hooked up before and I didn't need no stupid cable modem! I just screwed the coax directly in to the back of my computer and away I went! Yes, it was when I was with Comcast about 7 years ago! I know what I'm doing! Watch! I'll show you!"

(Customer puts down the phone and proceedes with 15 minutes of rustling around, swearing at cables, crashing and banging)

12:16PM "Where the hell does that cable screw in to the back of my computer? Did you guys flip a switch and make it go away?"

[identity profile] nani-ka.livejournal.com 2006-01-14 09:08 am (UTC)(link)
"Actually, Sir, when Comcast fired the Stealth Cable Disconnect Ninja, they gave up all license to such advanced technology as the 'Modem-Free' connection, the 'No Router Needed' wireless service, and the 'Magic Button' tech support option. As a result, we are forced to make such compromises as the use of mundane cable modems, wireless routers, and phone troubleshooting techniques. However, as Comcast is eternally concerned with the comfort & ease of connection provided to their customers, our Marketing Department has teamed up with Human Resources to again provide the Free 24-Hour Sushi Bar and Wired­™ Energy Drinks requested in their re-employment negotiations. Rest assured, as soon as the construction of these facilities is complete, Comcast Customers will again be able to enjoy the features provided previously, at no additional cost."

[identity profile] tfcocs.livejournal.com 2006-01-14 02:38 pm (UTC)(link)
That is soo funny. I was just thinking about that very thing, when I had an old Hauppauge Card in the back of the Gateway 2000 in 1997. I remember when the cable company was having test runs of text service. At the time, it cost nothing. The amount of content was rather limited, and IIRC it was not connected to the Internet---yet.