ext_104979 ([identity profile] captain-slinky.livejournal.com) wrote in [personal profile] captain_slinky 2009-01-28 11:57 pm (UTC)

That's so funny... my personal mantra when i wa on the phones... the one line of advice I gave all new hires... was "You MUST assume that EVERY customer is lieing to you about EVERYTHING."
(4 comments)

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