captain_slinky | To all the callers who killed me today.

A short quote from each of the calls that have made my day a living HELL. None of these calls would have hurt me so much if (a) they hadn't all been very angry at ME PERSONALLY for how stupid they were, and (b) they hadn't all happened in rapid succession.

"I told you there ain't no button what says 'Security' up there! I see Search, Photos, Security and Sign Out... and that's it!"

"I connect to AOL through Verizon DSL, but I called you folks earlier to find out if I could save money by switchingto Comcast and now I can't get on the internet any more! I know you did *something* to my internet, now I want you to switch it back!"

No real quote for this one, just a SNEAKY burning feeling. The customer was really sweet and nice and thanked me for helping out, but then the room mate insisted that he get to talk to me. This resulted in ten minutes of him yelling at me about how this never should have happened and it's all our fault and he hates Comcast for letting this happen. And their problem? Their dog had chewed through the cable.

"Skeptical Customer" who questioned every move I had him make in an extremely skeptical and whiney way. "Are you sure the cable should be connected to the modem?" "Are you sure that the Cable Light has to be solid?" "I dunno... I'm pretty sure it was working yesterday and I never had to have it plugged in before..."

The lady who is going to sue us because we have our instructions in English and Spanish (see previous post).

The lady who forced me to troubleshoot the program I know nothing about then blamed me when it failed (see OTHER previous post)

"Listen here, Buddy... I don't have time for this crap. Just fix it and call me when it's fixed *click*"