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FEDRAL WAY A-SPLODE!!!
Dec. 24th, 2006 12:14 amBig big BEEEEG outage in Federal Way and many points South of there tonight completely RUINED my excellent night of goof-offerish behaviour. Every customer wants to know WHY the cable is out.
Unfortunately, they tell us folks in the call center NOTHING. We're the last to know the service is out and the last to know when it's been restored. This leads to lots of speculation and making-up stories to try and soothe the savage customers, because the vast majority of them won't take "I don't KNOW the cause, but I do know our technicians are working on restoring service as quickly as possible" as an answer.
SPECULATION ANSWER: Probably a line that was damaged in the wind storms last week finally gave up and fell down.
MADE-UP ANSWER: Federal Way decided that THIS Christmas was the christmas Federal Way would "Come Out" to the family. Federal Way is GAY. Always has been, always will be. Seatac is not just a "Friend" who comes with Federal Way every year... they are LOVERS. You really should have seen it coming... Federal Way is SO FLAMMINGLY GAY! Federal Way's Dad punched a whole in the wall and stormed out. Federal Way's Mom is sitting in her chair and humming "Mockingbird" to herself as she flips through old photo albums and grins like an Opium addict - I don't think she's taking it well at all.
Either way, it's a total mess and we're working to restore service as quickly as possible. Thank you for calling Comcast, have a great night!
Unfortunately, they tell us folks in the call center NOTHING. We're the last to know the service is out and the last to know when it's been restored. This leads to lots of speculation and making-up stories to try and soothe the savage customers, because the vast majority of them won't take "I don't KNOW the cause, but I do know our technicians are working on restoring service as quickly as possible" as an answer.
SPECULATION ANSWER: Probably a line that was damaged in the wind storms last week finally gave up and fell down.
MADE-UP ANSWER: Federal Way decided that THIS Christmas was the christmas Federal Way would "Come Out" to the family. Federal Way is GAY. Always has been, always will be. Seatac is not just a "Friend" who comes with Federal Way every year... they are LOVERS. You really should have seen it coming... Federal Way is SO FLAMMINGLY GAY! Federal Way's Dad punched a whole in the wall and stormed out. Federal Way's Mom is sitting in her chair and humming "Mockingbird" to herself as she flips through old photo albums and grins like an Opium addict - I don't think she's taking it well at all.
Either way, it's a total mess and we're working to restore service as quickly as possible. Thank you for calling Comcast, have a great night!
