Sometimes I worry about myself...

What's in captain_slinky's MP3 player right now, other than a bunch of stand-up comedy?

ABBA GOLD
THE SOUND OF MUSIC SOUNDTRACK
1959 BROADWAY CAST RECORDING OF "GYPSY" FEATURING ETHEL MERMAN

I *swear* I'm straight. Really!

RETURN OF TEH FREAKS!!!

Been a long time since I had an, uhm... "Interesting" caller at werk. But tonight I finally landed another one!

Customer called in wanting to know if there was a FASTER way to access internet Explorer than just clicking on it. Because, you know, clicking requires the manipulation of your mouse, which requires the movement of your hand and/or finger(s)... it's just not worth it. I showed her the apropriate keyboard shortcuts, but she said "Nooooooo, that's not faster... I need it FASTER! Are you seriously telling me that in todays day and age of so-called HIGH-SPEED internet, you can't figure a way to get on the internet that doesn't involve a bunch of clicking or keystrokes?"

She was very seriously, very genuinely dissapointed that we had not found a better way.

So yeah, I figured that HAD to be the wing-nuttiest of all the wing-nuts what could possibly call in, but then my VERY NEXT CALL was even BETTER!

Customer called in very concerned (secret Comcastic code word for "pissed-off") because her bank had charged her 19-cents for an on-line transaction that sent money to a company in Cypress. The transaction had happened through our website (she was buying a game of some sort) so she felt that we should reimburse her for the 19-cents. I of course informed her that this isn't a charge from Comcast, but a charge from her bank. I offered to credit her account the 19-cents in the spirit of "Customer First", but that wasn't enough. She DEMANDED that we put warnings on all our links that go to non-American companies saying something to the effect of "Check with your bank before buying this product as they may charge you 19-cents for the transaction". She expects the warningsto be in place by Tuesday.