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captain_slinkyI would be able to deal with this customer and his belief that his cable modem never had to be hooked up to his router *before* for him to use the router, if he just weren't such a dick about it.
EDIT: He just doesn't know when to quit! He keeps on bad-mouthing me *personally* to his familly members, keeps telling me how over-priced our service is, and then bullying me in to helping him with his router issues. WE DON'T SUPPORT ROUTER ISSUES!!!
DOUBLE-EDIT: Ahhh, the pure satisfaction of a dickhead being proven wrong :) What's that you say? It all works just fine once we bypass the router? Gee, that's really weird considering I TOLD YOU THAT YOUR ROUTER WAS THE PROBLEM 20 MINUTES AGO!!!!
EDIT: He just doesn't know when to quit! He keeps on bad-mouthing me *personally* to his familly members, keeps telling me how over-priced our service is, and then bullying me in to helping him with his router issues. WE DON'T SUPPORT ROUTER ISSUES!!!
DOUBLE-EDIT: Ahhh, the pure satisfaction of a dickhead being proven wrong :) What's that you say? It all works just fine once we bypass the router? Gee, that's really weird considering I TOLD YOU THAT YOUR ROUTER WAS THE PROBLEM 20 MINUTES AGO!!!!
