The hits just keep on coming!
Jul. 20th, 2006 01:42 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
captain_slinkyCustomer's service is not working. I checked and sure enough, they are in an outage area. I told them "Oh! They are working on the situation right now! It was reported as an outage as of 1:10 this morning!" Customer doesn't beleive me. Wants to be transfered to someone who will help them.
SECOND customer calls in to say that he turns his computer off, but if he leaves the modem on then the computer reboots itself after 5 minutes. And it DOESN'T do that if he unplugs the modem. And he wants me to fix it. I told the customer there's no way that can happen if the computer is turned completely off because when it is of, it is OFF. He called me a liar and demanded to speak to a supervisor.
BACK-TO-BACK CALLS HERE, FOLKS!
SECOND customer calls in to say that he turns his computer off, but if he leaves the modem on then the computer reboots itself after 5 minutes. And it DOESN'T do that if he unplugs the modem. And he wants me to fix it. I told the customer there's no way that can happen if the computer is turned completely off because when it is of, it is OFF. He called me a liar and demanded to speak to a supervisor.
BACK-TO-BACK CALLS HERE, FOLKS!
![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
no subject
Date: 2006-07-20 05:03 pm (UTC)no subject
Date: 2006-07-20 09:15 pm (UTC)