Effing Comcast!!!
Nov. 6th, 2008 11:26 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
captain_slinkyIt's been long enough. I can bitch about them now.
COMCAST SALES DEPARTMENT IS THE MOST WORTHLESS COLLECTION OF PEOPLE IN ALL OF WASHINGTON STATE!!!!
I called because we may be moving at the end of the month, wanted to know if there were any deals going on for transfer of service. Hi, we're moving and want service at the new place on December 1st, are there any types of deals or promotions I should know about?
"I really couldn't tell you, sir."
Oh. Okay then... is there anybody there that *would* know if there are any current promotions or deals going on for transfer of service?
"Well, there's like... there's a $10 fee to transfer service? Is that what you're talking about?"
No. See, you're The Cable Company. occasionally, you'll have special deals or promotions going on for new customers and upgrades in service and such. Like remember when you were giving away Nintendo Wii for new subscribers of Triple-Play? or free installation? Or $12 service for 3 months? Stuff like that. Do you have any such things going on right now?
"Transfer of service is $10, but really sir I couldn't tell you what deals we will have as of December 1st when you would be moving".
I KNOW! I don't want to know about the deals for AFTER I've moved... i want to know about the deals NOW. I want to schedule this NOW, what deals would we be able to get RIGHT NOW.
"If you're not moving till the end of the month, I'd suggest that you call after then to schedule a - "
AAAAAAARGH!!!
COMCAST SALES DEPARTMENT IS THE MOST WORTHLESS COLLECTION OF PEOPLE IN ALL OF WASHINGTON STATE!!!!
I called because we may be moving at the end of the month, wanted to know if there were any deals going on for transfer of service. Hi, we're moving and want service at the new place on December 1st, are there any types of deals or promotions I should know about?
"I really couldn't tell you, sir."
Oh. Okay then... is there anybody there that *would* know if there are any current promotions or deals going on for transfer of service?
"Well, there's like... there's a $10 fee to transfer service? Is that what you're talking about?"
No. See, you're The Cable Company. occasionally, you'll have special deals or promotions going on for new customers and upgrades in service and such. Like remember when you were giving away Nintendo Wii for new subscribers of Triple-Play? or free installation? Or $12 service for 3 months? Stuff like that. Do you have any such things going on right now?
"Transfer of service is $10, but really sir I couldn't tell you what deals we will have as of December 1st when you would be moving".
I KNOW! I don't want to know about the deals for AFTER I've moved... i want to know about the deals NOW. I want to schedule this NOW, what deals would we be able to get RIGHT NOW.
"If you're not moving till the end of the month, I'd suggest that you call after then to schedule a - "
AAAAAAARGH!!!
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Date: 2008-11-06 08:28 pm (UTC)This is why you call & wait on hold to talk to Retention. Or wait until
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Date: 2008-11-06 10:27 pm (UTC)no subject
Date: 2008-11-07 06:21 am (UTC)no subject
Date: 2008-11-07 06:21 am (UTC)no subject
Date: 2008-11-07 07:50 am (UTC)no subject
Date: 2008-11-07 07:58 pm (UTC)no subject
Date: 2008-11-07 10:42 pm (UTC)no subject
Date: 2008-11-07 07:49 am (UTC)Thanks :)