Scuttlebutt

Word around the call center is that our NEW Attendance Policy (to be revealed next week) will make tardiness of over 2 MINUTES a write-upable offense.

This is not just for the beginning of your shift, but for the logging back in after Lunch as well.

This means that very very VERY many of us could be looking at the very real possibility of being fired over what amounts to a grand total of 88-cents (figuring aproximately 22-cents per minute of employment). Yes, Comcast values it's employees as long as they don't cost the company over a dollar.

Now this is all fine and dandy, they're the employer, they have the right to make this decision. But what I don't get? WE'RE NUMBER ONE IN THE COMPANY. We're the best division of Comcast in the entire world! We got it right! We're the part of the company that all the other parts of the company look up to and say "See how Seattle did it? Do it that way! That's the way to be NUMBER ONE!"

So why are they f#cking with it now? What made them decide to try and fix what ain't broke?

Laboring on Labor Day

The last command my Supervisor gave me before she left work on Thursday:

I'm out of here and won't be back till Monday. Since it's Labor Day, why don't we put a little something together? A little "Team Building" pot-luck, maybe? I'll put you in charge of that, Brian... get it all set up!

My inner homoness (for lack of a better term) jumped at the opportunity. I love planning parties. I love decorating for parties. I just hate actually GOING to parties. But the planning and execution of getting it all together? Dude, I am SO THERE!

Sent an e-mail to our team saying we were gonna do it, arranged for everybody to bring something or another, and then Management (higher-up management than my Manager) sent out the following e-mail:

For all you fine folks who are working on Labor Day, we have decided that we're buying PIZZA for the WHOLE CALL CENTER! Enjoy!

I figured "Oh good! We're off the hook! No one has to bring in food because The Company is buying us food! Hooray!"

But I was wrong.

Despite conversations with fellow team-mates that left me believing that NO ONE was bringing food in for the Pot Luck today, it seems that EVERYBODY brought in food. And so that left just me, alone, with my not-bringin'-nuthin loser buttox.

So I rushed out and I got a few bags of chips on my lunch. I hate to be The Guy Who Brought Chips, but at least I brought SOMETHING. There are only three people LOWER than The Guy Who Brings Chips:

• The Guy Who Brings A 4-Pack (Formerly A Six-Pack) of Wine Coolers
• The Guy Who Brings A Cold 20-Piece Box Of Chicken McNuggets
• The Guy Who Brings An Open, Stale Half-Box of Breakfast Cereal And Tries To Pass It Off As Chex Mix

...And of course right below all those guys is The Moocher Who Doesn't Bring Nuthin'.

(no subject)

Straight from The Horsie-mouth, a response to current situations in the call center as posted by nani_ka

Ok, so thank you 1st of all for having the faith in me to bring me your concerns. I do appreciate that you feel that you can be open with me. I do have a few concerns with your "job description" I feel it is a bit exaggerated.
With that being said, in concern of the new attendance policy, I would like for you to go in to that meeting with an open mind given the discussion of the 3 minute rule I do not believe is a "part of the new policy" at least not according to the training I was given on Thursday. I think too much is being placed on a rumor. With the enforcement of being late to sign on and from breaks, to tell you the truth it has been a discussion in our sup meetings on what is acceptable and what is not, therefore, I know it is not a "part of the new policy". The enforcement comes from your supervisor not the attendance policy.

Please see me if you want to discuss this more.

...ANd yes, I made sure to point out that if management sees it as an "exageration" and the reps see it as a "daily innevitability", there must be a break-down of communications somewhere.