Scuttlebutt

[captain_slinky]

Word around the call center is that our NEW Attendance Policy (to be revealed next week) will make tardiness of over 2 MINUTES a write-upable offense.

This is not just for the beginning of your shift, but for the logging back in after Lunch as well.

This means that very very VERY many of us could be looking at the very real possibility of being fired over what amounts to a grand total of 88-cents (figuring aproximately 22-cents per minute of employment). Yes, Comcast values it's employees as long as they don't cost the company over a dollar.

Now this is all fine and dandy, they're the employer, they have the right to make this decision. But what I don't get? WE'RE NUMBER ONE IN THE COMPANY. We're the best division of Comcast in the entire world! We got it right! We're the part of the company that all the other parts of the company look up to and say "See how Seattle did it? Do it that way! That's the way to be NUMBER ONE!"

So why are they f#cking with it now? What made them decide to try and fix what ain't broke?

Comments

[agelesseuridice.livejournal.com]

I'm beginning to be glad I didn't make it as sup.

[captain-slinky.livejournal.com]

Yeah, you know the Sups are gonne get an earfull of this stuff. I personally plan on bypassing the entire management loop and going straight to the top if this turns out to be real.

Welcome to corporate America where nothing is as it seems.

[bghsmith.livejournal.com]

That's a real popular move at old DST. When they need to thin the heard, as it were, they will put in a new arbitrary rule. That way they could get rid of people they didn't want easily. Sadly it usually was good people who quit over it or left in droves. They would be left with much less quality people and expect them to do more work.

At least you get two minutes. When they pulled this particular stunt on us it was one minute. We just timed in 10 minutes or so early every day so out crapervisor would have to fix all of our time cards daily. (Then 2/3 of us quit.)

Next I predict a new, tighter phone or email policy. That was another favorite.

[nani-ka.livejournal.com]

Aaaah... so i'm just the first victim of this little "Policy"? I guess I WILL be eating lunch at my desk from now on.

[agelesseuridice.livejournal.com]

but its against the "rules" to eat at your desk... ;-D

But I agree, it’s a way to go after "marginal" performers. Because on every one of those employee satisfaction surveys the biggest "opportunity of improvement" is the perception that marginal workers are not held to company standards. I think that's how they word that question.

But what stinks if they put this into effect at dispatch is, there is a 15-30 minuet “end of day discussion” that happens. The people who get there at 8:00 don’t log in until 8:15 or later. I get there at 11:30 and if this rule applies to us, I don’t get those 15-30 minutes to get myself up to speed on what is going on in the field.

[nani-ka.livejournal.com]

Already cleared it with Kim. She ok'd it - 'cause I asked within 30 seconds of being written up.

And I plan on eating RIGHT BEHIND HER.

[agelesseuridice.livejournal.com]

Loud munchie stuff????
Stuff with an amazing amount of aroma???
Fried SPAM sandwiches?

[captain-slinky.livejournal.com]

Oooooh! I've got an excellent recipe for Pickled Pigs Feet!

[nani-ka.livejournal.com]

Okay, dried cuttlefish & spam musubi i'm okay with, but pickled pigs feet is just WRONG.

[teegin.livejournal.com]

Thats management logic.