Oct. 8th, 2006
Blogworthy
Oct. 8th, 2006 05:56 pmME: Okay sir, I would like you to shut-down your computer please. we're going to turn it off and LEAVE it off while I send some information to your Cable Modem, so let me know once it's ALL THE WAY OFF. Just click on "Start", then go to "Shut-Down", then click on "Turn Off Computer" and let me know once the computer is all the way off.
HIM: Okay, hang on... *rustle, rustle*... *taptaptappity-tapity-tapTAP* There we go! All shut down!
ME: Excellent! Now give me a moment while I -
HIM: ...But it still says "Welcome to Comcast High-Speed Internet, The Fast & Easy Way To Get On-Line" here on my screen. Should I close out of that, too?
ME: I... You... that is... see, when the computer is "Off"; that is to say 100% completely and properly OFF, there should not be anything on the screen at all. It should be BLANK. Or at the MOST it should say "No Signal". But you... if you you still have all the stuff ont he screen, the computer, it's not actually off. So let's try that again...
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Then, later in the call, he requested that I call him back because he's on a cell phone and this is costing him nearly a dollar a minute. Dude, you have a Cell Phone plan that costs you a DOLLAR A MINUTE on SUNDAY EVENINGS?!?!? Okay, I'm gonna need you to stop by The Mall and walk past one of the 4-score-and-7-bajillion Cell Phone kiosks to fix THAT problem. Take your pick from Verizon, T-Mobile, Cingular, Joe's Super-Kewl Cell Phone Service -n- Bait Shop... they ALL have better plans than what you're on!
HIM: Okay, hang on... *rustle, rustle*... *taptaptappity-tapity-tapTAP* There we go! All shut down!
ME: Excellent! Now give me a moment while I -
HIM: ...But it still says "Welcome to Comcast High-Speed Internet, The Fast & Easy Way To Get On-Line" here on my screen. Should I close out of that, too?
ME: I... You... that is... see, when the computer is "Off"; that is to say 100% completely and properly OFF, there should not be anything on the screen at all. It should be BLANK. Or at the MOST it should say "No Signal". But you... if you you still have all the stuff ont he screen, the computer, it's not actually off. So let's try that again...
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Then, later in the call, he requested that I call him back because he's on a cell phone and this is costing him nearly a dollar a minute. Dude, you have a Cell Phone plan that costs you a DOLLAR A MINUTE on SUNDAY EVENINGS?!?!? Okay, I'm gonna need you to stop by The Mall and walk past one of the 4-score-and-7-bajillion Cell Phone kiosks to fix THAT problem. Take your pick from Verizon, T-Mobile, Cingular, Joe's Super-Kewl Cell Phone Service -n- Bait Shop... they ALL have better plans than what you're on!