Impatient dude

[captain_slinky]

Speaking with a VERY impatient customer trying to run the self installation software. He's said several hillariously discouraging things, but the one that made me have to put him on mute for was this; and mind you, he said this at 100 miles per hour with no pauses for breathing or possible interaction from me:

"Okay, so it says here do I already have a Comcast username and password. I don't have one of those. So what do I click on? All it has is click here if you DO have a username and password, or click here if I DON'T have a username and password. So where do I click if I DON'T have a username and password? How do you expect me to do this if the only choices you'll give me are if I do or do not have a username and password? All I see is - oh, wait. I guess I'd click on 'I Do NOT have a username and password', right? Yeesh! you people should make that easier to understand!"

***EDIT*** Never mind, he made it even CRAZIER at the end!

"So where do I go for my Mail? How do I get to my e-mail? I don't see an e-mail here. How am I supposed to get e-mail if I can't find where the e-mail is? The salesman said I'd get free e-mail from you people - LOTS of free e-mail! If I can't get what I'm paying for I'm going to - oh, wait... there it is. Little envelope that says mail. Cripes you'd think you people would make it easier to find, make it like a big button that says E-MAIL, not some silly envelope that just says MAIL!"

Comments

[sasjhwa.livejournal.com]

Makes you want to make sure he gets LOTS of mail from the nice people who sell viagra and penis enlargers and porn sights, oh and official government letters from the UK Lottery and the Nigerian Foreign Minister.

[captain-slinky.livejournal.com]

Dude, you won money in the UK Lottery, too???

[sasjhwa.livejournal.com]

I've won a ton of money in that thing! I don't get British money though. I thought they all had pictures of the queen, but everything I get shows a rich guy laughing at what appears to be my repeated gullibility and stupidity. Oh well, maybe next time he will send me real money.

[nani-ka.livejournal.com]

you always get the best calls......