captain_slinky: (Default)
[personal profile] captain_slinky
AKA "Miracle of The Lamp, Revisited"
ME: Okay, did you unplug the electricity that goes to the RCA Cable Modem?

HER: Yes.

ME: Good! And just to verify, there should be NO LIGHTS lit up on the RCA Cable Modem?

HER: Well no... all those lights are still lit up. But the LAMP turned off! Did *you* do that from where you are?
Folks, ya just can't make this stuff up. And the saddest part of it is that this is not the FIRST time I have helped a customer with a magical non-electrical cable modem with the magical ability to control the lamp! It is, however, the first time the customer has accused Comcast of turning off the Lamp remotely.

Date: 2006-09-02 03:11 am (UTC)
aurora77: (Classically trained)
From: [personal profile] aurora77
Wow.

I've had some bad ones, but none quite as bad as that. >.

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