Please excuse the needlessly optimistic tint to this post, i think I'm riding a nice big wave of Denial right now.
As of 2:30 this afternoon, I have officially been "Let Go" from Comcast. I am completely unemployed. Our family has exactly *ZERO* income.
See, on Tuesday I was called in to Bob Stanbury's office (he's the Call Center Operations Management Supervisor PM or some such nonsense) along with Kristy (my kick-ass Supervisor). Bob wanted to "Play a call for me" (they record our calls along with screnshots) and get my opinion of it.
It was a sub-par call. Nothing spectacular. A Push-The-Modem-And-Reboot-The-Router type of call. Unfortunately, DURING the call i had received a text-message in The Ninja Chat asking me if I could tell them what I had done for my Birthay in work-safe terms. Being the smart-ass that I am, I replied (AFTER the call was done, mind you) "What, you mean other than setting homeless people on fire so I could get an erection? Nope, nothing at all :)"
This was caught by the call recording. And Bob was NOT amused.
Did he think I was serious about an erectile disfunction involving the ignition of hobos? Does he have a similar problem that he's to ashamed to talk about in public? Who knows. ut the fact of the matter is that I typed it on a Comcast computer, and therefore I am obviously NOT the type of person that Comcast wants in their call center.
Continually in the top-5 for the department in Sales.
Most Proficient calls on my team.
Enough "Kudos" to wallpaper a Winnebego.
...but if you indirectly quote a hillarious SNL Wil Farrel sketch? I'm sorry, you've got to go.
But enough about that; this is a choice that Comcast made and hey, it's their right to decide what types of folks they hire there.
Unfortunately, I kinda ratted-out Management during my desperate attempt at saving my career. "But... but Kristy and Bob and Alvaro and I joke in this way on a regular basis! They even come to me ASKING for innapropriate humor! Just ask any of them about TRAVIS' CHAPSTICK!!!"
So not only did I lose my job, but you can expect Management to have a new push regarding "Proper Behaviour". Some management (only the GOOD ones of course) will probably even lose their positions; expect another outbreak of that mysterious "Bird Flu" that claimed Bill Rose a few years back :(
The WORST part of it, though, was that they put me on Administrative Leave while they filed out al the paperwork! I had to stay home and not talk to anyone aout the situation AT ALL or risk immediate termination! Guess I didn't really need to worry about that, huh?
Kristy was cool aout it. She let me know that she didn't have anythng to do with this, she didn't bring it to Stanbury's atention or anything, it just kinda *happened*. She gave me a hug on my way out of the call center on Tuesday.
Winnicky was cool about it. He said that I'm a great asset to the call center and he was sorry to see me go like this, but they really had no choice or say in the matter. he shook my hand and wished me luck on my way out of the call center today.
So this REALLY screws us as far as The Lap Band is concerned. We have thousands of dollars worth of equipment in our bodies that are completely WORTHLESS without monthly servicing, and the service will cost us $500 each month without insurance! I can get another job almost immediately if need be, but gettng insurance that covers weight-loss procedures is damn near impossible :(
I'm considering starting-up on Ebay again for a while using someone else's uid and password... special thanks to all of you who offered to let me use your accounts after my previous post (you know who you are so I won't name names and implicate you in any way)... it might e a good way to bring in a little income while we look for a permanent sollution. I really don't want
khristle to have to go back to work instead of me, but she really is the MUCH more desireale worker. She STRIVES for EXCELLENCE, whereas I coast by on mediocrity. But I hate to take her away from Molly!
Lots of stuff still up in the air right now... no idea what to do...
As of 2:30 this afternoon, I have officially been "Let Go" from Comcast. I am completely unemployed. Our family has exactly *ZERO* income.
See, on Tuesday I was called in to Bob Stanbury's office (he's the Call Center Operations Management Supervisor PM or some such nonsense) along with Kristy (my kick-ass Supervisor). Bob wanted to "Play a call for me" (they record our calls along with screnshots) and get my opinion of it.
It was a sub-par call. Nothing spectacular. A Push-The-Modem-And-Reboot-The-Router type of call. Unfortunately, DURING the call i had received a text-message in The Ninja Chat asking me if I could tell them what I had done for my Birthay in work-safe terms. Being the smart-ass that I am, I replied (AFTER the call was done, mind you) "What, you mean other than setting homeless people on fire so I could get an erection? Nope, nothing at all :)"
This was caught by the call recording. And Bob was NOT amused.
Did he think I was serious about an erectile disfunction involving the ignition of hobos? Does he have a similar problem that he's to ashamed to talk about in public? Who knows. ut the fact of the matter is that I typed it on a Comcast computer, and therefore I am obviously NOT the type of person that Comcast wants in their call center.
Continually in the top-5 for the department in Sales.
Most Proficient calls on my team.
Enough "Kudos" to wallpaper a Winnebego.
...but if you indirectly quote a hillarious SNL Wil Farrel sketch? I'm sorry, you've got to go.
But enough about that; this is a choice that Comcast made and hey, it's their right to decide what types of folks they hire there.
Unfortunately, I kinda ratted-out Management during my desperate attempt at saving my career. "But... but Kristy and Bob and Alvaro and I joke in this way on a regular basis! They even come to me ASKING for innapropriate humor! Just ask any of them about TRAVIS' CHAPSTICK!!!"
So not only did I lose my job, but you can expect Management to have a new push regarding "Proper Behaviour". Some management (only the GOOD ones of course) will probably even lose their positions; expect another outbreak of that mysterious "Bird Flu" that claimed Bill Rose a few years back :(
The WORST part of it, though, was that they put me on Administrative Leave while they filed out al the paperwork! I had to stay home and not talk to anyone aout the situation AT ALL or risk immediate termination! Guess I didn't really need to worry about that, huh?
Kristy was cool aout it. She let me know that she didn't have anythng to do with this, she didn't bring it to Stanbury's atention or anything, it just kinda *happened*. She gave me a hug on my way out of the call center on Tuesday.
Winnicky was cool about it. He said that I'm a great asset to the call center and he was sorry to see me go like this, but they really had no choice or say in the matter. he shook my hand and wished me luck on my way out of the call center today.
So this REALLY screws us as far as The Lap Band is concerned. We have thousands of dollars worth of equipment in our bodies that are completely WORTHLESS without monthly servicing, and the service will cost us $500 each month without insurance! I can get another job almost immediately if need be, but gettng insurance that covers weight-loss procedures is damn near impossible :(
I'm considering starting-up on Ebay again for a while using someone else's uid and password... special thanks to all of you who offered to let me use your accounts after my previous post (you know who you are so I won't name names and implicate you in any way)... it might e a good way to bring in a little income while we look for a permanent sollution. I really don't want
Lots of stuff still up in the air right now... no idea what to do...
no subject
Date: 2007-05-18 10:02 pm (UTC)