Jun. 14th, 2006

captain_slinky: (Default)
Been here two hours, and I am on my third call of the day.

LOOOOONNNNNG CALLS!!!

But at least they're not NASTY long calls. They're actually quite pleasant!

One was a Mac user who couldn't get on-line through her Airport Extreme. And this Mac was LOADED with images (using 98% of disk space) so every reboot took forever. But I was nice enough to check her settings, help her bypass the Airport to verify connectivity, then re-connect the Airport afterwards. And she was happy :)

Then I had a lady who DOWNGRADED her computer from WinME to Win98 because WinME was just too darned confusing and high-tech. And she needed help with her Self-Install Kit. And she needed COMPLETE help; hadn't even taken the cable modem out of the box! So I walked her through hooking up and getting registered. And she was happy :)

Now on my third call, and the nice lady can't get connectivity from her router so she's bypassing the router right now. Modem and router are in the basement; Computer is on THE THIRD FLOOR. her and her two sons are moving the whole kit-n-kaboodle downstairs right now. And despite the workoout she's getting, she seems happy :)

It's all good as long as everybody stays happy :)
captain_slinky: (Default)
I was just on the phone with a very nice, very innebriated lady. I'm not assuming that, she was admittedly drunk at 6:30 on a Wednesday night in her South-Everett Trailer Park home. We spent 20 minutes trying to get the computer turned off, she was THAT drunk. So we're troubleshooting her issue, trying to figure out what the heck is wrong, when she decides to give me some slurred insite in to the issue...
"I... I know why it's all fugged-up... I know why... I... there was a lady who told me that she knew how to fix computers, but you know what? She din't. She was LOADED. Never, never trust a drunk."
captain_slinky: (Default)
Sitting here taking call after call after call at werk (40 people holding for 20 minutes), and I suddenly have A VISION. ANd a beautiful thing it is, too... for it is my Happy Place.

It was a vision of my future Comic Book Store, "The Escape From Reality II".

For quite a while now I've been trying to decide what my show was gonna look like on the inside. SAYING that you're gonna open a comic book store is one thing, but actually having an image in yoru mind of how it will look? That's an entirely differen creature. And quite frankly, I could not decide on a layout at all.

But now? Out of nowhere I get it... I GOT IT! It's so simple it's beautiful, yet so complex it makes me slightly giddy to think about it! And I've got it all; Back issues, Current Issues, Trade paperbacks, a Private Reading Room... it's all here! And it's a straight-up COMIC BOOK store, not a "Comics & Cards" or a "Comics & Collectables" or a "Comics & Toys" shop... it's a hard-core COMIC BOOK STORE.

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